Shipping policy
Shipping Policy – LevioStore
Thank you for shopping with LevioStore! Below are the details of our shipping process.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped out promptly.
2. Shipping Time
Estimated delivery times:
* Canada & USA: 7–14 business days
* International: 10–20 business days
Please note that delivery times are estimates and may vary due to factors beyond our control such as customs delays or carrier issues.
3. Shipping Costs
* We offer free shipping on most orders
* Any applicable shipping charges will be calculated and displayed at checkout
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
5. Delays & Issues
LevioStore is not responsible for shipping delays caused by:
* Customs clearance
* Weather conditions
* Courier service disruptions
If your order is significantly delayed, please contact us and we will assist you.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
LevioStore is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
If this happens, please contact your local courier service.
8. Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos, and we will resolve the issue as quickly as possible.
9. Contact Us
If you have any questions about shipping, please contact us:
Email: Leviostorehub97@gmail.com
Thank you for choosing LevioStore